You can use our templates and illustrations for commercial purposes however, they can be included in publications for resale only if they are decorative in nature and not the primary value or purpose of the product. Find the best way to contact Apple Support from your location here: Ĭan I use your templates and illustrations for commercial purposes?.Find the invoice that was sent to you following your purchase and use the link to “Report a problem” on the invoice.Click ‘Store’ in the menubar and select ‘Restore Purchases’.ĭevelopers do not have access to the App Store purchase records, so to apply for a refund, please contact Apple Support using one of the following methods:.Open the app, wait for its content to load.Restart your Mac (disable the option to “Reopen windows when logging back in”).If after updating the app your purchases did not reactivate, please try the following actions: Attention Toolbox for Keynote, Toolbox for Pages, or Toolbox for MS Office users